Support

How can we help?

Find answers to common questions about the HTML to Figma plugin and browser extension, or reach out to our team directly.

Frequently Asked Questions

Is the plugin free?

Yes. HTML to Figma is completely free to use with no login required. Just install the plugin from the Figma Community and start importing.

What is an .h2f file?

An .h2f file is a capture format generated by our browser extension. It contains the page's DOM structure, computed CSS styles, and referenced assets, packaged for import into the Figma plugin.

Do I need the browser extension?

No. You can import supported public websites directly via URL in the plugin. The browser extension is optional — it's useful for pages behind authentication or complex single-page apps that require a logged-in session to capture.

Why does my import look different from the original page?

Some CSS features (animations, scroll effects, video backgrounds) don't have direct Figma equivalents. The plugin converts what it can into native Figma properties. Complex layouts may require minor manual adjustments after import.

Does the plugin support dark mode?

Yes. You can select Light or Dark theme before importing. The plugin captures the page in the selected theme mode.

Is my data safe?

URL captures use temporary processing rather than long-term content storage. The extension's download mode builds a local file; optional paired delivery, where available, sends it through a short-lived HTTPS relay. Explicit automation exports send the selected package to the configured service. See our Privacy Policy for the separate data paths.

How do I report a bug?

Open an issue on our GitHub repository with a description of the problem, the URL you tried to import, and any error messages you saw. Screenshots are helpful too.